This agreement applies as between you, the User of this website and SPR (Southern Pipe Repairs), the owner(s) of this website. Your agreement to comply with and be bound by these Terms of Use is deemed to occur upon your first use of the website. If you do not agree to be bound by these Terms of Use, you should stop using the website immediately.

1. Definitions and Interpretation

In this Agreement the following terms shall have the following meanings:

Content

means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this website;

SPR

means the operator and provider of this Website. SPR and Southern Pipe Repairs are trading names of Southern Pipe Repairs Ltd. Registered Address: Southern Pipe Repairs, The Shire Low Slip Hill, West Hougham, Dover, Kent, England, CT15 7AS. Registered in England & Wales. Registered Company Number: 08684016. VAT No: GB404066433.

Service

means collectively any online facilities, tools, services or information that SPR makes available through the website either now or in the future;

Premises

means our place(s) of business located at Southern Pipe Repairs, The Shire Low Slip Hill, West Hougham, Dover, Kent, England, CT15 7AS;

System

means any online communications infrastructure that SPR makes available through the website either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links;

User / Users

means any third party that accesses the website and is not employed by SPR and acting in the course of their employment; and

website

means the website that you are currently using (www.domain.name) and any sub-domains of this site unless expressly excluded by their own Terms of Use.

2. Intellectual Property

2.1 Subject to the exceptions in Clause 3 of these Terms of Use, all Content included on the website, unless uploaded by Users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of SPR, our affiliates or other relevant third parties. By continuing to use the website you acknowledge that such material is protected by applicable United Kingdom and International intellectual property and other laws.
2.2 Subject to Clause 4 you may not reproduce, copy, distribute, store or in any other fashion re-use material from the website unless otherwise indicated on the website or unless given express written permission to do so by SPR.

3. Third Party Intellectual Property

3.1 Unless otherwise expressly indicated, all Intellectual Property rights including, but not limited to, Copyright and Trademarks, in product images and descriptions belong to the manufacturers or distributors of such products as may be applicable.
3.2 Subject to Clause 4 or you may not reproduce, copy, distribute, store or in any other fashion re-use such material unless otherwise indicated on the website or unless given express written permission to do so by the relevant manufacturer or supplier.

4. Fair Use of Intellectual Property

Material from the website may be re-used without written permission where any of the exceptions detailed in Chapter III of the Copyright Designs and Patents Act 1988 apply.

5. Links to Other websites

This website may contain links to other sites. Unless expressly stated, these sites are not under the control of SPR or that of our affiliates. We assume no responsibility for the content of such websites and disclosures any liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on this website does not imply any endorsement of the sites themselves or of those in control of them.SPR liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on this website does not imply any endorsement of the sites themselves or of those in control of them.

6. Links to this website

Those wishing to place a link to this website on other sites may do so only to the home page of the site www.domain.name without prior permission. Deep linking (i.e. links to specific pages within the site) requires the express permission of SPR. To find out more please contact us by email at info@dms-uk.co.uk.

7. Use of Communications Facilities

7.1 When using the enquiry form or any other System on the website you should do so in accordance with the following rules:
7.1.1 You must not use obscene or vulgar language;
7.1.2 You must not submit Content that is unlawful or otherwise objectionable. This includes, but is not limited to, Content that is abusive, threatening, harassing, defamatory, ageist, sexist or racist;
7.1.3 You must not submit Content that is intended to promote or incite violence;
7.1.4 It is advised that submissions are made using the English language(s) as we may be unable to respond to enquiries submitted in any other languages;
7.1.5 The means by which you identify yourself must not violate these terms of use or any applicable laws;
7.1.6 You must not impersonate other people, particularly employees and representatives of SPR or our affiliates; and
7.1.7 You must not use our System for unauthorised mass-communication such as “spam” or “junk mail”.
7.2 You acknowledge that SPR reserves the right to monitor any and all communications made to us or using our System.
7.3 In order to use the enquiry form and any other communication facility that may be added in the future on this website,you are required to submit certain personal details. By continuing to use this website you represent and warrant that:
7.3.1 Any information you submit is accurate and truthful; and
7.3.2 You will keep this information accurate and up-to-date.

8. Privacy

Use of the website is also governed by our Privacy Policy which is incorporated into these Terms of Use by this reference. To view the Privacy Policy, please click here.

9. Disclaimers

9.1 SPR makes no warranty or representation that the website will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all systems, that it will be secure and that all information provided will be accurate. We make no guarantee of any specific results from the use of our Services.
9.2 No part of this website is intended to constitute advice and the Content of this website should not be relied upon when making any decisions or taking any action of any kind.
9.3 No part of this website is intended to constitute a contractual offer capable of acceptance. No goods and / or services are sold through this website and product and / or service details are provided for information purposes only
9.4 Whilst every effort has been made to ensure that all graphical representations of products and / or descriptions of services available from SPR correspond to the actual products and / or services, SPR is not responsible for any variations from these descriptions.
9.5 SPR does not represent or warrant that such products and / or services will be available from us or our Premises. For this reason, please contact us prior to visiting if you wish to enquire as to the availability of any products and / or services. Any such enquiry does not give rise to any express or implied warranty that the products and / or services forming the subject matter of your enquiry will be available upon your arrival at our Premises.
9.6 All pricing information on the website is correct at the time of going online. SPR reserves the right to change prices and alter or remove any special offers from time to time and as necessary. All pricing information is reviewed and updated every 6 months.

10. Availability of the website

The Service is provided “as is” and on an “as available” basis. We give no warranty that the Service will be free of defects and / or faults. To the maximum extent permitted by the law we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality.

SPR accepts no liability for any disruption or non-availability of the website resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.

11. Limitation of Liability

11.1 To the maximum extent permitted by law, SPR accepts no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of the website or any information contained therein. Users should be aware that they use the website and its Content at their own risk.
11.2 Nothing in these Terms of Use excludes or restricts SPR ’s liability for death or personal injury resulting from any negligence or fraud on the part of SPR.
11.3 Whilst every effort has been made to ensure that these Terms of Use adhere strictly with the relevant provisions of the Unfair Contract Terms Act 1977, in the event that any of these terms are found to be unlawful, invalid or otherwise unenforceable, that term is to be deemed severed from these Terms of Use and shall not affect the validity and enforceability of the remaining Terms of Use. This term shall apply only within jurisdictions where a particular term is illegal.

12. No Waiver

In the event that any party to these Terms of Use fails to exercise any right or remedy contained herein, this shall not be construed as a waiver of that right or remedy.

13. Previous Terms of Use

In the event of any conflict between these Terms of Use and any prior versions thereof, the provisions of these Terms of Use shall prevail unless it is expressly stated otherwise.

14. Notices

All notices / communications shall be given to us either by post to our Premises (see address above) or by email to info@dms-uk.co.uk. Such notice will be deemed received 3 days after posting if sent by first class post, the day of sending if the email is received in full on a business day and on the next business day if the email is sent on a weekend or public holiday.

15. Law and Jurisdiction

These Terms of Use and the relationship between you and SPR shall be governed by and construed in accordance with the Law of England and Wales and SPR and you agree to submit to the exclusive jurisdiction of the Courts of England and Wales.

Need help with mains water?

From essential drainage repairs to water pipe repairs/replacement for both commercial and residential clients, Southern Pipe Repairs is on hand to help. Contact us for more information and advice on resolving whatever mains water-related problems or challenges you have.

07583 887 516

On returning home from work one evening we discovered that our basement had water coming through the walls.

We contacted SPR immediately and within one hour they had located and repaired a leak on our water supply, saving our basement From further flooding.

After spending thousands on a new driveway we discovered that we had a leak on our water supply. We was devastated thinking that our beautiful driveway would have to be dug up.

They were able to completely renew our leaking water supply by tunnelling underneath our drive way causing zero damage to our driveway and property.

We recently discovered that our water supply was made from lead and was harmful to our health.

We contacted SPR they totally replaced our lead pipes for new plastic pipes causing hardly any disruption to our lives and property.the new plastic pipe also improved our water pressure.